 |
 |
What is the value of having an Eyesitter™ system in my business? – The system is designed to be a management tool; with more control over your inventory, staff and customer relations. Many Eyesitter™ customers experience an increase in profit margins, a decrease in inventory loss or shrinkage, and better quality control.
How do I access my Eyesitter™ system? – You can access the Eyesitter™ system from anywhere in the world using a broadband connection, simply go to www.eyesitter.com, under “Remote Login” enter your account name and press “OK”. You will then be prompted for your “login Name” and “Password”, it’s that simple.
Can I upgrade my system later? – You can always expand your current Eyesitter™ system, upgrade your cameras, add new locations to your account; we will fit your needs.
How much time does Eyesitter™ remotely record? – We allocate 2GB of storage per camera. The amount of time or data on hand depends on how active the area is. Each camera is equipped with a motion sensor, Eyesitter™ records only when the camera detects motion, thus the more active the recorded area the shorter the time period held. Typically we retain 3-5 days worth of data.
How long can I record locally? – The determining factor for local storage is the amount of hard drive space allocated to recording. Many times we simply install an external hard drive with 250 GB of storage, which is an ample amount of storage.
I am not “tech” savvy, how easy is the system to use? – The system is very easy to use. To log in is very similar to your email account: with a username and password. Once into the system you control the camera with your computer’s mouse.
Can I use my dial up connection? – No, the Eyesitter™ System requires a broadband connection. (DSL or Cable)
How many people can view my Eyesitter™ system at once? - 20 at any one time. The system has the capacity for 50 independent user names and passwords but only 20 can be logged on at one time.
Is my Eyesitter™ secure? – See the security section.
How many cameras can I put on the system? – The Eyesitter™ system is not limited by physical constraints such as VCRs or DVRs, it is IP based and is limited by the number of internal IP addresses your router may assign. Further constraints maybe your broadband connection limitations, if Eyesitter™ is remotely recording large numbers of cameras. An Eyesitter camera requires roughly 38 Mbts each.
Will this replace my alarm system? – There is no right answer to this question; each situation must be evaluated individually. Read our philosophy on traditional security systems. The Eyesitter™ system will is an effective tool in decreasing false alarm occurrences.
What Internet Browser should I use? – The system is written for Microsoft Internet Explorer, Mac users must use Safari 2.0.3.
How much bandwidth do I need for my Eyesitter™ system? – An Eyesitter camera requires roughly 38 Mbts each.
Do I require a static IP address? No. |
|
 |
